Warranty of "Rubicon" polygraphs manufacturer

Manufacturer provides 5-year warranty on the data processing unit and a 3-year warranty on all sensors of computerized polygraph "Rubicon". The warranty obligations of the manufacturer are indicated in specifications of our products.

Manufacturer Warranty is valid if the detected fault was caused by the use of substandard materials or disruption of production technology. This means that any part of the computer polygraph that fails due to defects in materials or during fabrication will be repaired or replaced free of charge for a minimum period of time (for Ukraine - no more than 2-3 days).

At the same time, the manufacturer is not responsible for incidental or intentional damage of computerized polygraph, its components or accessories, as well as in case of improper use of equipment, incorrect installation of software, self-repair or wearout during operation. Defects of equipment do not include decomposition, wearout or damage due to chemical reactions or corrosion, or damage occurred during transportation.

Warranty period for repaired "Rubicon" polygraphs and their components is 90 days. This warranty does not apply to devices and accessories damaged due to improper use, neglect, improper handling, implementation of changes by a customer or physical wearout.